Shipping Terms and Conditions
Shipping Facts
Domestic Bliss Lifestyle Books and Essentials ship via Canada Post. UPS and Purolator options are displayed at checkout if available in your region. We currently do not ship outside Canada and the United States. If you would like special shipping consideration, please contact us at info@dbliss.ca.
Shipping fees are determined by the cumulative weight in kilograms of all items in your shopping bag. The shipping weight of each book is shown in the Publishing Details description for each title.
Shipping Rates are calculated using Canada Post, UPS, or Purolator rates at checkout. You are able to choose a rate based on the speed of delivery and other available options.
Free Local Pick-up is conveniently located at Doyon Despres Cuisine (formerly Chef’s Paradise), 1314 Bank Street, Ottawa and available 7 days a week, 9-6 Monday to Friday, and 10-5 Saturday and Sunday.
Free Shipping
The free shipping promotion is applied at checkout when your order is greater than $40.00 CDN after any other discounts. Customers may avoid paying shipping fees if the sum of purchases exceeds $40.00 CDN before any applicable taxes.
- The free shipping promotion applies to addresses in British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Ontario, Prince Edward Island and Quebec. Other addresses are excluded.
- Titles listed at more than $40.00 and weighing greater than 1.0 kg incur a $6.95 overweight shipping surcharge. The surcharge is noted in the title description.
- Title listed at more than $40.00 and weighing more than 2.0 kg incurs a $10.95 overweight shipping surcharge. The surcharge is noted in the title description.
Order Processing
Orders are processed for shipping within 2 business days. Orders are not shipped on weekends or statutory holidays. If we encounter a delay in shipping your order, we will notify you via email as soon as possible.
Canada Post Delivery Standards are based on normal delivery conditions and are subject to change without notice. The Canada Post on-time delivery guarantee may be modified during peak periods or suspended due to causes beyond Canada Post’s reasonable control. For service updates, visit www.canadapost.ca/notice.
Orders are processed for shipping within 2 business days. Orders are not shipped on weekends or statutory holidays. If we encounter a delay in shipping your order, we will notify you via email as soon as possible.
Canada Post Delivery Standards are based on normal delivery conditions and are subject to change without notice. The Canada Post on-time delivery guarantee may be modified during peak periods or suspended due to causes beyond Canada Post’s reasonable control. For service updates, visit www.canadapost.ca/notice.
The Canada Post standard delivery times from Ottawa, Canada:
- 3 to 9 business days: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, and Prince Edward Island, depending on the service option selected.
- 8 to 14 business days: Northwest Territories, Yukon, Nunavut, Newfoundland and Labrador, based on the service selected.
- 3 to 7 business days: United States locations, based on the service option selected at checkout.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has been shipped. This email will include a tracking number, which will become active within 24 hours of receipt. If you are shipping to the United States and would like a tracking number, select a shipping option that offers this service.
Damage
Domestic Bliss Lifestyle Books and Essentials is not liable for any products that are damaged or lost during shipping. If you receive a damaged order, contact the shipping service using your tracking number. Make sure to keep all packaging materials and the damaged items when filing a claim.
Questions? Contact Us
Damage
Domestic Bliss Lifestyle Books and Essentials is not liable for any products that are damaged or lost during shipping. If you receive a damaged order, contact the shipping service using your tracking number. Make sure to keep all packaging materials and the damaged items when filing a claim.
Questions? Contact Us